You can work (at the box office, or as a theater volunteer) at the Wisconsin Film Festival

Box Office Staff

~ paid ~
~ more days ~
~ lots of responsibility ~

March 11 to April 20, 2013

What does the box office staff do?
Box office staff sell tickets to Wisconsin Film Festival patrons. They ensure careful distribution of tickets, accurate accounting of cash and credit-card sales, and compliance with the University of Wisconsin’s cash-handling and credit-card security procedures. Staff sell tickets both before and during the Festival.

  • Sell film tickets and merchandise (via cash, check, and credit card) to customers at the Festival Box Office, over the phone, and at theaters during the Film Festival.
  • Monitor and update internet/online ticket sales.
  • Print and mail online and telephone ticket sales.
  • Settle and balance accurate daily cash reports.
  • Respond to and solve customer problems, like ticket exchanges and refunds.
  • Read and respond to email communications directed to the Box Office.
  • Maintain a secure financial environment for both cash and credit cards, consistent with the UW’s policies. Assist filmmakers, volunteers, and members of the press who will be picking up information packets at the Box Office.

Qualifications
Experience with retail sales or similar cash management position. Attentive, courteous, and efficient when talking with customers and coworkers. Must be capable of accurate accounting, including cash counting, reading financial reports, and checking for errors. Available to work during Festival Box Office hours for a minimum of 25 hours per week.

Time
25 to 40 hours per week. Must be available to work shifts between 12 pm and 8 pm on weekdays, and 10 am to 5 pm on Saturdays and/or Sundays. Must be available to work shifts during the Wisconsin Film Festival (April 11 to 18).

Pay
$11.66 per hour.

Want to apply for the box office staff?
Send letter of inquiry by 5 pm, Sunday, March 3 outlining availability, experience (if any), and desired hours to Bruce Ehlinger at bjehling@wisc.edu.

Theater Volunteer

~ volunteer~
~ fewer days ~
~ moderate responsibility ~

April 11 to 18, 2013

Go online to read more about volunteering and to sign up!
(the sign-up form will only stay online until we have enough people signed up)

What do volunteers do?
The volunteer teams keep the theaters running smoothly during the eight-day Festival. Some duties may include:

  • organize the audience into waiting lines, tear tickets, count attendance
  • sell tickets
  • answer questions, help solve customer problems
  • help people find seats, find other theaters, find the bathroom
  • introduce films and filmmakers
  • get each screening started on time by coordinating with the theater projectionist
  • make sure each film has the right sound volume and runs smoothly
  • assist with panels and Q&A sessions with filmmakers
  • do it all over again for the next film in the schedule!

Volunteers work in five- to six-hour shifts. All volunteers are required to sign up for at least two shifts, and many choose to do more.

Go online to read more and to sign up!

Training sessions
We hold two meetings (“WEEK A” and “WEEK B” meetings) before the Festival to present the information you’ll need to be a volunteer. To accommodate people’s schedules, we arrange for two pairs of meetings. You don’t need to tell us which meeting you’ll attend — just come!

You must attend one meeting during WEEK A and one meeting during WEEK B. This is true for returning volunteers as much as for first-timers—we rely on the experiences of those folks who worked at past festivals to help us improve our procedures for 2013.

WEEK A (come to just one of these Week A meetings):
Saturday, 9 March | 12 pm to 2 pm
Sunday, 10 March | 12 pm to 2 pm
4070 Vilas Hall (the UW Cinematheque theater), 821 University Ave., Madison, Wis.

WEEK B (come to just one of these Week B meetings):
Saturday, 6 April | 12 pm to 2 pm
Sunday, 7 April | 12 pm to 2 pm
4070 Vilas Hall (the UW Cinematheque theater), 821 University Ave., Madison, Wis.

Go online to read more and to sign up!

Wisconsin Film Festival | 1050 University Ave. | Madison, WI 53706 USA
T 877-963-3456 | F 608-262-6589 | E info@wifilmfest.org

The Festival is presented by the University of Wisconsin–Madison Arts Institute in association with the Communication Arts Film Studies Program.

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